Muhannad A.

I have been working in the IT field for over 17 years, with a focus on service delivery and customer satisfaction. My experience includes managing teams of up to 30 people, as well as working in remote area to resolve issues. I have also worked in a variety of industries, including airline, manufacturing, and oil gas. This has given me the opportunity to develop a wide range of skills, including communication, problem-solving, and conflict resolution. My core strengths include leadership, communication, and organization. I can motivate my team members to achieve their goals through positive feedback and encouragement. I am also skilled at communicating with all levels of an organization, from executives to entry-level employees. I can explain technical concepts in terms that are easy for non-technical staff to understand. Finally, I am skilled at organizing projects and tasks so that they can be completed efficiently and effectively and had manage to earn some certificate and training in technical and management like MCSE, CCNA, CCNP, ITIL, CSM and PMP, with other training like CISA, AIX, SQL Server