Location: Kuala Lumpur, Malaysia Duration: 6 months contract Key Accountabilities/Responsibilities - Track and monitor contracts through various upload platforms from approval - Resolve invoice discrepancies, escalate invoice rejections to appropriate staff as required - Collaborate with the invoice upload team to onboard new invoice upload platforms and clients as well as acting as a backup to cover the full upload list of customers during team absences - Assist and support the Centralized Invoicing Team as required - Other duties, as required Skills/Knowledge - Strong proficiency in English communication – verbal and written - Highly organized and detail oriented - Ability to follow process and customer requirements with the capacity to problem solve and identify gaps or outliers in data - Excellent interpersonal skills and the ability to work independently as well as engage others, when required, in escalation of concerns to meet the client needs