Automation Analyst- Based in Kuala Lumpur, Malaysia

timesheet-based serviceExecution

Description

Scope of work

What you will own and manage in your day-to-day work: Actively drive discovery efforts / assessment workshops together with the business units within the Wilhelmsen group as part of demand & pipeline management, develop and re-engineer process flow Be responsible for analysing identified automation use-cases, develop respective automation profiles and provide functional and operational recommendations to internal functional teams & business stakeholders Engage the business units during the ideation process in validating automation technology fitness with suggestions and support them on qualifying automation ideas to concrete business case and product backlog Work closely with the Head of Automation on facilitating End-to-End automation lifecycle management, agile development & maintenance of automation solution Work with the Solution Architect to create an implementation plan for the RPA solution designed and work closely with RPA Developers throughout development, testing and deployment Act as communication bridge between the Automation product team and the business stakeholders Act as a single point of contact for process Subject Matter Experts (SMEs) to support ideation efforts, assessment of use-cases and creation of Process Definition Documents (PDDs) as part of process mapping Be responsible for quality assuring PDDs and act as an integral layer between business units and the technical automation product team during the solution design, development, and maintenance of automation product Develop success stories and case studies from finalized product development Take an active role in further improving and professionalizing our automation implementation standards/best practices, including processes, tools, templates, systems, and ways of working Interact with business stakeholders to present automation sources of value, validate the results and monitor KPIs for the automation product Required experience and skills: Master’s degree, preferable in Business Administration, Economics, computer science, Finance, management Information Systems, Business or related field A strong and demonstrated interest in business/digital transformation & automations especially in operations or process consultancy in areas such as: idea to offer, demand to quote, order to fulfilment, issue to resolution, invoice to cash, record to report, hire to retire, information / data management, with 3-5 years of experience Experience from working within cross-functional teams, driving large and complex exercises on process-oriented improvements, process simplifications & standardization Experienced in driving technology led transformation programs/projects Exposure to automation tools (AA/UI Path/Blue Prism), hands-on experience is a plus Experience from lean and/or process improvement is a plus experience with working agile (e.g., in a SAFe framework environment) is a plus Have excellent interpersonal and communication skills (Fluent in written and spoken English) and cross-cultural relationship capabilities Have the ability to absorb, analyse and communicate complex issues to a broad audience, adapting the message as appropriate Proficient user of Microsoft suite (advanced Excel, PowerPoint, and Word) Build relationships and communicate effectively to positively influence peers and other stakeholders, with good networking and influencing skills Good business awareness, understanding the broader context in which delivery has an impact on overall business performance

Software

Software

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Company specifications

Company specifications

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Codes and standards

Codes and standards

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